Case Manager

Location: Vernon

The Foster Care and Adoption Case Manager is responsible to guide, teach, and assist foster / adoptive parents in the delivery of their responsibilities in caring for the children placed in their homes by the agency and includes working closely with individual case workers from the child protective custody division of the Texas Department of Family and Protective Services.  This responsibility includes assessment and coordination of services to each individual child, supports and educates the foster / adoptive parents in their role as care givers and treatment providers, and is available to coordinate services to the child’s biological family if needed.  The Case Manager typically works with six to seven foster / adoptive families and up to 20 foster children.  This number may vary depending upon the increased intensity of needs of particular foster children; with particular emphasis upon addressing the therapeutic needs of children in care who may suffer from various psychological or emotional disorders which may include the recognition of particular treatment strategies that address particular problems or diagnoses.  Services and service delivery to children and families by the Case Manager must meet standards set by PCHAS foster care and adoption policies and procedures and operations manual, Council on Accreditation (COA) and the Texas Department of Family and Protective Services Minimum Standards for Child Placing Agencies.  The Case Manager is supervised by the Foster Care and Adoption Program Case Manager Supervisor. 

Essential Job Functions:

  1. Conduct home studies or home study updates for prospective or verified families, including all interviews, research, and report writing necessary.
  2. Provide case management services for all assigned clients working with the Case Manager Supervisor and Program Director for guidance and assistance.
  3. Provide leadership to the treatment team working closely with the foster / adoptive parents, teachers, therapists, CPS caseworkers, birth family, and significant others in order to implement successful treatment for each client.
  4. Maintain accurate and professional documentation of child and family records.
  5. Must have valid Texas Driver’s license, proof of insurance for the vehicle used in work related travel, and have a dependable vehicle.
  6. Knowledge of treatment planning and effective treatment interventions for children and foster / adoptive families is required.
  7. Write individualized service plans (ISP), admission assessments, and monthly case notes. 
  8. Facilitate the use of Trust Based Relational Intervention with foster / adoptive parents and children to promote healing of children in care.
  9. Utilize therapeutic skill set to include: strength focused language, family-centered interaction, and goal-driven approach.
  10. Facilitate adoptions in foster to adopt homes.
  11. Submit reports in a timely manner.  Conscientious of time frames and due dates.
  12. Extensive daytime and some overnight travel may be required for conducting home visits, providing support to children and families and other activities. 
  13. Must be able to work extended hours (may include weekends) when necessary such as when a new youth is placed, and when a youth is having difficulty in the foster / adoptive home and parents need added assistance, or when imposed deadlines need to be met.
  14. Other duties as assigned.

Supervisory Responsibilities:

  • Develops and supervises foster / adoptive / kinship parents in the implementation of Individualized Service Plans for each child placed in their home.
  • Provides consultation, individual training and assists with in-service training for each family on the Case Manager’s caseload.
  • Supervises foster / adoptive / kinship parents and their record keeping concerning client progress, medical, dental and psychiatric information, billing and reimbursement information.
  • Provides technical, emotional, information sharing and relationship building support to foster / adoptive / kinship parents.
  • Monitors each foster / adoptive / kinship home for compliance with Minimum Standards, Council on Accreditation and program standards providing each family with documentation of compliance or non-compliance with a plan of correction in the case of non-compliance. 
  • Serves as 24 hour on call support for after hour and weekend emergencies for families on assigned caseload.

 Working Conditions:

Case Managers who work with families whose homes are outside a fifty-mile radius to the Wichita Falls office will work from a satellite office, or from their home as directed by the Program Director.  Quarterly regional staff meetings at the Waxahachie PCHAS campus are required. Case Managers will be required to work eight hours per day, though some flexibility during the daily schedule may be necessary in order to provide maximum service delivery to the children and families.  Each Case Manager will be provided a computer and cell phone or cell phone reimbursement in order to perform their work.  Computer stations and office equipment are provided.   Case Managers will need to have the ability to work in a high energy environment both at the office and in the foster care environment and may include weekends and evenings regularly.  On call hours are routine.  There is moderate risk of exposure to infectious disease, and physical or verbal aggression from children or foster / adoptive parents may be occasionally present during the course of work.

 Job Requirements:

A Master’s Degree in Social Work from an accredited university is preferred with one year paid experience working with children and families at-risk, or a Master’s or Bachelor’s Degree in a human services profession with three years of working with children or families at risk, or children in out of home care. 

Skills:

Must be well organized, a self-starter, able to work with minimal supervision, able to prioritize and be accountable for timeliness to complete projects in a timely manner, and able to effectively manage significant documentation.  Must have excellent oral and written communication skills.  Must have adequate knowledge of computer programs such as Word, Excel and Internet Explorer.  Must demonstrate the ability to work harmoniously with others.  Must be able to supervise others in order to achieve maximum client success.